AusCare Psychology

Counselling

Online counselling, Australia-wide.

Online counselling gives you a steady, confidential space to talk things through with a registered psychologist who is on your side, from wherever you are. Not everything that brings people to therapy has a single name, and you do not need a diagnosis to benefit from support. At AusCare, you can see a psychologist by secure video, anywhere in Australia, with no referral needed to begin.

A comfortable armchair at home with a candle and books, for online counselling

When counselling helps.

Counselling is for the stresses, decisions, losses and transitions that are part of being human. People come to us when they are navigating a big decision, a change at work or home, caregiver or parenting stress, grief and non-death loss, study or career pressure, relationship and interpersonal challenges, low self-worth, or simply a stretch where everything feels like too much. If you are not sure whether what you are facing counts, it does.

  • A big decision
  • A change at work or home
  • Caregiver or parenting stress
  • Grief and non-death loss
  • Study or career pressure
  • Relationship and interpersonal challenges
  • Low self-worth
  • A stretch where everything feels like too much

How online counselling works.

Your psychologist listens, helps you make sense of what is going on, and works with you on practical ways forward. Sometimes that is about understanding a pattern, sometimes it is about building skills or confidence, and sometimes it is simply about having a thoughtful person to think alongside. The work is collaborative and paced to you, and it happens over secure video so you can do it from home.

Understanding a pattern

Building skills or confidence

A thoughtful person to think alongside

What counselling can help with.

Stress and burnout, life transitions and major decisions, work and study pressure, caregiver and parenting load, grief and loss, self-worth and confidence, and relationship and interpersonal challenges. Whatever is weighing on you, counselling gives you space to think clearly and feel supported.

  • Stress and burnout
  • Life transitions and major decisions
  • Work and study pressure
  • Caregiver and parenting load
  • Grief and loss
  • Self-worth and confidence
  • Relationship and interpersonal challenges

What to expect in your sessions.

Your first session is about understanding what has brought you here and what you would like to be different. From there you and your psychologist shape a direction together, usually in fifty-minute sessions by secure video, at a pace that suits you.

  1. 01

    Choose your psychologist

  2. 02

    Book online

  3. 03

    Get a GP referral if you want a rebate

  4. 04

    Meet by video

Fees and Medicare rebates.

A standard session is $245. Where you have a GP referral and a mental health treatment plan for an eligible mental health concern, Medicare rebates $101.55 on a session with a registered psychologist, leaving about $143.45 out of pocket. You can also book privately with no referral.

Standard session
$245
Medicare rebate
$101.55
About out of pocket
$143.45

Figures current as at 1 July 2026.

Common questions about counselling.

In practice they overlap. Our psychologists bring the same training and evidence-based approaches whether you come for a specific concern or for more general support.

Not to book privately. A referral and a mental health treatment plan are only needed to claim a Medicare rebate, and a rebate applies where there is an eligible mental health concern.

Ready when you are.

Whenever you feel ready, we are here. Book online in a few minutes, or give us a call and we will help you find a time and the right psychologist for you.

Call 0474 654 209 · Appointment times available this week

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